Reference

Privacy Policy for Your panda 1001 Account

Your DANA, OVO, GoPay and QRIS activity is handled under the panda 1001 Privacy Policy, with clear account steps before any wallet action.

Indonesia accountsWallet data contextPhone verification

Explore Our Lobby Read FAQ

How Wallet Data Is Used at Checkout

panda 1001 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy describes the data needed to open, protect and operate your account. We may record your name, contact details, phone verification result, login activity, device signals and payment references when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We use

1
these details to match an account action with a cashier request, investigate an unclear status and protect the account from unauthorised access; we do not need your wallet password to identify a transaction. Bank references may show BCA, BRI, Mandiri or BNI routing context, while the
2
payment provider handles its own records under its terms. We keep access records for the period needed for security, dispute handling and legal duties. Where access is discussed, it depends on local law, and the policy applies to the account services available in supported Indonesian regions.
3
Contact us if a data field looks incorrect or you want us to explain its purpose.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP PATHS

Contact Us About Privacy Questions

A clear contact path helps when your Privacy Policy question concerns a wallet reference, phone check or account record.

SIX CONTROLS

Six Controls Behind Our Privacy Policy

Privacy work is part of the account path rather than a separate promise. We limit collection to details needed for sign-in, phone verification, wallet matching, security and support…

Data handling

We collect account contact details, verification results, device signals and payment references for defined operating purposes.

Cookie choices

Cookies and similar browser records can help keep a session active, remember selected settings and identify unusual sign-in behaviour.

Account security

Phone verification supports account protection before sensitive account actions.

Retention

We retain account, security and payment-reference records only while they support service operation, dispute checks or legal duties.

Your requests

You can ask what account data we hold, request a correction, raise an objection or ask about deletion where local…

Policy contact

For a Privacy Policy request, use the account support route and describe the record or purpose in question.

Privacy Policy Questions Indonesian Accounts Ask

These Privacy Policy answers focus on the account details you are most likely to notice when using local wallets, a phone-verified login or a mobile browser. We keep the wording practical so you can decide what to ask before opening an account or contacting support. If your situation is not covered, send the specific account or payment reference through the available support route.

It covers account details, phone verification, login and device signals, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity. It also explains retention, security controls and how to request access or correction.

Phone verification helps us confirm that an account action comes from the person controlling the registered contact detail. It can support sign-in protection and requests involving account data. We do not ask you to send a phone password or wallet PIN to support.

No. Our Privacy Policy distinguishes payment references from wallet credentials. We may need a visible reference, date or status to match a DANA or QRIS event, but you should not send a wallet password, PIN or complete secret credential through support.

Yes, you can contact support with the registered phone or email and identify the field that appears wrong. We may request a verification step before changing it. Requests are assessed where local law permits, while some records may remain for security or legal duties.

We keep payment references for the period needed to match cashier events, investigate disputes, protect accounts or meet legal duties. The period can differ by record type. Once a reference no longer serves those purposes, it follows the applicable removal or restriction process.

Use the account support route and ask for an account-data copy, naming the contact detail and date range involved. We may need to confirm your identity before releasing anything, and the response can explain any information that cannot be shared for security or legal reasons.

Yes, the Privacy Policy applies when you sign in through a mobile browser or desktop path in a supported Indonesian region. Device and session signals may help protect access. Availability and eligibility depends on local law, including where local access is permitted.

Privacy Policy for Your panda 1001 Account

Contact Us About Privacy Questions

Six Controls Behind Our Privacy Policy

Data handling

Cookie choices

Account security

Retention

Your requests

Policy contact

Privacy Policy Questions Indonesian Accounts Ask

01 What does the panda 1001 Privacy Policy cover?

02 Why does panda 1001 request phone verification?

03 Does the Privacy Policy store my DANA or QRIS password?

04 Can I ask panda 1001 to correct my account data?

05 How long does panda 1001 keep payment references?

06 How do I request a copy of my Privacy Policy data?

07 Does the policy apply when I use a mobile device in Indonesia?

Related Pages